A MA needs to type a professional business letter from the office. Which format is appropriate?

a) A handwritten letter

b) A text message

c) An email

d) A printed letter on company letterhead

The correct answer for this is d) A printed letter on company letterhead

A professional business letter should normally be printed on corporate letterhead. This conveys a sense of formality, professionalism, and authenticity. Handwritten letters are often regarded as less professional in formal business communication. Text messages and emails are excellent for more casual or informal contact, but for official business letters, a printed letter with corporate letterhead is the best option.